TERMS AND CONDITIONS
This document is an electronic record under Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You acknowledge that prowesspub.com is not responsible for third party access to your account that results from theft or misappropriation of your account. prowesspub.com and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Electronic Communication "), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
You agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Store may from time to time contract with third party payment service providers including banks to open nodal bank accounts under applicable Indian laws, to facilitate the payment between users i.e. buyers and sellers and for collection of Store Fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner.
Limitation of Liability
In no event shall Store or its affiliates and service providers be liable for any indirect, incidental, special, incidental, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence or under torts or under public policy).
In addition to any limitation of liability and various disclaimers provided elsewhere in this User Agreement, Store shall have no liability to You.
You shall fully indemnify, keep indemnified, defend and hold harmless Store and Store's shareholders, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights of a third party.
Rights of Intellectual Property
Copyright: All the contents like graphics, texts, button icons, logos, digital downloads, audio clips is the property of www.prowesspub.com and is completely protected by Indian law of Copyright. The content is also the exclusive property of the site including the software in use.
"Return" is defined as the action of giving back the item purchased by the Buyer to the Store. The customers will have to notify us about the defect or the damage within 72 hours from the receipt of the products. In case, if the customer fails to inform us within the due date, we reserve the right to reject or accept the request. Following situations may arise:
Item was defective
Item was damaged during the Shipping
Products was / were missing
Wrong item was sent by the Seller.
In case the Store doesn't have the product at all, Store will provide the refund to the Buyer and Buyer shall be obligated to accept the refund in lieu of replacement.
eBooks, being digital products are non-returnable except if the eBook does not perform as described.
If the eBook becomes corrupted or requires replacement during the normal course of use, you can re-download it from your prowesspub.com account.
As you place the order, we will make the arrangements for shipping the products to you. We dispatch goods within 1-3 days of receipt of order and payment and in some cases it may take 3-5 days longer if the books are to be printed.
The order should reach you within 2-5 days depending on the location. Usually the courier company is very efficient in timely deliver, but sometimes it takes longer than usual due to various regional and internal factors. The customer is provided the courier tracking number to enable him to track the consignment.
The Law and Jurisdiction
The above-mentioned terms and conditions will be in use in accordance with the Indian laws. If there are matters of dispute related to the terms and conditions of the website, the competent Courts at Hyderabad, Telangana, India will have the complete jurisdiction for the matter and all the other courts will be excluded.
Device permissions & Information Collection and Use section
The personal Information which you may provide to us and/or which we may collect is or could be the following:
Your registration details which may include the password provided by you. You may note that we adopt reasonable security measures to protect Your password from being exposed or disclosed to anyone including the Store.
Your shipping, billing, tax registration, and other information pertaining to your purchase transaction on the Website.
Your transaction details with the other users of the website. Your usage behavior of the Website.
Details of the computer system or computer network which you use to visit the website and undertake any activity on the website.
We may also collect information to track user behavior and preferences for internal analytics from all users of the website. This information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons.
We may combine your personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other users using our website to attempt to provide you with a better experience on our website.
You understand, agree and acknowledge that our collection, storage and processing of your personal information is for a lawful purpose connected with a function or activity of the store entities and its joint ventures. You further understand, agree and acknowledge that your personal information which is classified as sensitive personal information as per applicable laws is considered necessary for the store to provide various services on its website to you and for your usage of the website and other services provided by store in relation to the website.
Information Sharing and Disclosure
Store is the recipient of all the personal information and shall exercise reasonable commercial endeavors for the prevention of the personal information provided by the users. We will ensure on reasonable commercial efforts basis that the third parties and agents employed by us for the purposes of the website are under an obligation to maintain confidentiality with respect to the personal information provided by the users and to use it strictly for the purposes of the website only.
Store may disclose your personal information to such extent as the store may deem necessary for you to enter into commercial transactions with other users of the website.
Compliance with Laws and Law Enforcement
Store cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of store or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Store may also provide your personal information to various tax authorities upon any demand or request from them.
You have full control regarding which of these emails you want to receive. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective.
Deleting Your Information
If you wish to have the personal information that you have provided to us deleted, you can always do so by sending a request to us on the e-mail id provided at the bottom of this page. You may note that deletion of certain personal information may lead to cancellation of your registration with the website and your access to certain features of the website.
Store uses ordinary industry standard technology designed to help keep your personal information safe. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on reasonable commercial efforts basis that any agent or third party that we employ complies with the same security standards as us for the protection of your personal information.
Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If you are located outside India and choose to provide information to us, please be aware that store keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.
Links to Other Sites / Financial Data
We may provide links to other websites for your convenience and information. These sites may have their own privacy policies in place, which we recommend you review if you visit any linked websites. We are not responsible for the content of linked sites or any use of the sites.
While transacting with other users of the website, you may provide your financial information including without limitation your bank account details, credit card account details or your details pertaining to any payment settlement or pre-paid instrument service provider. You understand, agree and acknowledge that the website and store never receives your financial and payment information from these service providers. Your sensitive personal information and financial information will be dealt by these service providers in accordance with their respective privacy policies and other terms and conditions and store and website shall not be liable, accountable or responsible for your sensitive personal information and financial information which you provide to these service providers.
Identity theft and the practice currently known as "phishing" are of great concern to store. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.